An Iterative Improvement Process: Lessons Learned From Professional Development at an Online University


This article describes the program evaluation and iterative improvement process used to support increased effectiveness of one component of our institution’s professional development program for online faculty. The Center for Faculty Excellence conducted ongoing observations across four sessions of face-to-face faculty meetings, with implementation of improvements made at each session. The goals were to identify needed changes to the faculty meeting via faculty member input and respond to faculty input through implementation of relevant improvements. Both the program evaluation approach used and the outcomes may provide helpful insight for other institutions in approaching faculty development planning.